Shipping prices, times and methods
We handmake all our browbands, crystal fly veils, stock pins and earrings to order, while we aim to get your browband posted the day after you order, this sometimes isn't possible if we have had a large number of orders or are waiting for crystal stock to arrive. The Swarovski and fade browbands take 1-2 weeks to make and send as all crystals are individually handplaced in the chain.
We aim to ship all Preciosa items and stock orders within 5 - 7 working days and Swarovski browbands within 7-14 working but it sometimes can take longer. The current wait for a browband is 1-3 weeks due to staff training. Therefore we advise that if you need your browband by a specific date we recommend leaving a note on your order with the date that you need it by or give us an email or message on Facebook or Instagram ASAP (Preferably prior to ordering).
We send all parcels tracked and signed for, if the parcel is not collected and returned to us we will require another postage payment to send the parcel out to you again.
UK: £3.95 up to £75 or free postage if your order is above £75
By royal mail 1st class signed for or DPD next day delivery depending on the size of the order and the value of the order.
US: £5 up to £150 or free postage if you spend over £150
By either royal mail which converts over to USPS, or by DPD. All parcels are sent with full tracking and insurance. It can take 7-14 days to reach you in the US once the package is marked as shipped.
Australia:£5 up to £150 or free postage if you spend over £150
By either royal mail or by DPD. All parcels are sent with full tracking and insurance. It can take 10-14 days to reach you in Australia once the package is marked as shipped.
Canada:£5 up to £150 or free postage if you spend over £150
Either royal mail or by DPD. All parcels are sent with full tracking and insurance. We are currently finding a delay in the time it's taking for parcels to arrive in Canada, so please allow 20 - 35 working days for the parcel to reach you once it is marked as shipped and you may have to pay import duty.
Europe: £5 up to £75 or free shipping over £75
We ship by DPD or royal mail fully tracked and insured, shipping times is 3-7 working days.
Switzerland: £8 flat rate
We ship by Royal mail fully tracked and insured, shipping times is 3-7 working days and you may have to pay import fees
Rest of world: £8 flat rate.
We ship by Royal mail fully tracked and insured.